Staff IT Engineer

1PasswordNorth AmericaLead7+ years experienceIT Support

Specialty

IT Support

The role

1Password is hiring a Staff IT Engineer to lead its Device Infrastructure Services team, which manages hardware and operating systems across the company. The role moves device management toward DevOps and AI-enabled operations. It is remote within Canada and the US.

What you will do

  • Set and deliver a roadmap for a GitOps-style operating model for roughly 2,000 endpoints
  • Drive config-as-code, version control, code review and CI/CD in place of manual console changes
  • Lead adoption of agentic AI on the device team, with guardrails for autonomy versus human checkpoints
  • Act as final escalation point for high-severity macOS and Windows endpoint incidents
  • Pilot new tooling such as MDM and patch management systems and drive build-versus-buy decisions
  • Advise product teams and run Customer Zero pilots on the internal fleet

What they ask for

  • 7+ years of IT and enterprise endpoint management, including 2+ years at senior or staff IC level
  • Experience building and managing endpoints with GitOps practices
  • Deep operating system-level knowledge and ability to fix fleet-wide patterns
  • Strong scripting and IaC skills in Bash, Python and Terraform
  • Practical experience using AI tools in IT operations
  • Knowledge of endpoint security: encryption, patching, EDR, least privilege and SOC 2 or ISO 27001
  • Located in Canada or the US

This is our own short reading of the posting. The full description, and anything that has changed since, is on 1Password's careers page behind the apply button.

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