Specialty
The role
Staffing for Doctors is hiring a bilingual English and Spanish virtual medical receptionist for a busy U.S. medical practice. The full-time contractor handles patient calls, scheduling, insurance verification, prior authorizations and refill coordination, on Central Time hours.
What you will do
- Handle high-volume inbound and outbound patient calls in English and Spanish and document them in Tebra
- Schedule and reschedule appointments and follow up to reduce no-shows
- Submit and track prior authorizations with insurance carriers
- Verify eligibility, copays, deductibles and referral requirements
- Receive and route medication refill requests without making clinical decisions
- Follow up with patients and update demographics and records
What they ask for
- 2+ years supporting a U.S.-based medical practice
- Medical receptionist, front desk or patient coordinator experience
- Bilingual English and Spanish
- Strong inbound and outbound phone experience
- Experience with scheduling, insurance verification and prior authorizations
- Strong understanding of HIPAA and patient confidentiality
- Able to work independently remotely
- Schedule Mon-Thu 8-5 CST, Fri 8-12 CST, one Saturday a month; Tebra experience preferred
What they offer
- Full-time contractor position, 40 hours per week
- Negotiable pay rate based on skills and experience
- Long-term opportunity
This is our own short reading of the posting. The full description, and anything that has changed since, is on Staffing for Doctors's careers page behind the apply button.
