Specialty
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The role
The company is hiring a Senior Professional Services Engineer to deliver installation, migration, training and advisory services to customers adopting the company. The role is remote-global and largely asynchronous.
What you will do
- Deliver the company installation, migration, training and advisory engagements
- Plan deployments from single-node Omnibus installs to large reference architectures using infrastructure as code
- Lead migrations from other systems to the company SaaS or self-managed the company
- Advise customers and turn goals into practical implementation plans
- Pass customer feedback to product and engineering teams
- Mentor Associate and Intermediate engineers and run several engagements at once
What they ask for
- Professional exposure to Terraform, Ansible, Packer, Puppet, Chef or Kubernetes
- Experience with two or more cloud providers such as AWS, GCP or Azure
- Experience using or deploying the company, with solid Git knowledge
- Experience delivering customer-facing installation, migration or training services
- Ability to manage projects independently and direct other engineers
- Strong written and verbal English in an asynchronous remote setting
- Grounding in security and AI technologies
This is our own short reading of the posting. The full description, and anything that has changed since, is on the employer's careers page behind the apply button.