Specialty
Who is hiring is shown to signed-in users. Create a free account to see the employer and apply.
The role
The company is hiring a Staff Software Engineer on the Customer Administration Engineering team, which builds Control Center, an internal operations platform used by about 7,000 employees. The work is turning it into a platform ready for AI agents. The company is remote-first.
What you will do
- Build platform capabilities such as MCP tool registries, AI orchestration layers and risk-based access automation
- Evolve Control Center into a headless platform with agent guardrails, human-in-the-loop orchestration and evaluation frameworks
- Define architectural roadmaps, write design docs and lead design reviews with the Engineering Manager and Product
- Build reliable, secure backend services and own SLOs, observability and incident response
- Work with other engineering and security teams on shared platform building blocks
- Mentor engineers through code review
What they ask for
- 8+ years of hands-on software engineering building large-scale distributed systems
- Deep backend and API experience: gRPC, MCP, GraphQL and microservices
- Experience with AWS, Kubernetes, Terraform, BuildKite or CircleCI, Kafka, Redis and SQL or NoSQL databases
- Experience building secure, compliant internal platforms with access control and audit logging
- Experience with agentic AI systems such as MCP servers, RAG pipelines and guardrail frameworks
- Proficiency in Go, with willingness to work in Python
- Ability to lead ambiguous initiatives from design to production
What they offer
- Equity and bonus eligibility on top of base salary
- Medical, dental and vision coverage
- Remote-first, with quarterly in-person working sessions
This is our own short reading of the posting. The full description, and anything that has changed since, is on the employer's careers page behind the apply button.