Forward Deployed Engineer - EMEA

Employer shown to signed-in membersEuropeLeadSupport Engineering

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The role

The company is hiring a Staff Forward Deployed Engineer for the EMEA region. The role places a product engineer with strategic customers to resolve adoption blockers, contribute code to the company, and drive adoption of its AI agent platform.

What you will do

  • Contribute production-quality fixes, features, integrations and tooling to the company through its merge request and review process
  • Diagnose complex customer problems across CI/CD, Git, APIs, infrastructure, networking and cloud environments
  • Coordinate with Product, Engineering, SRE, Support and Customer Success teams from discovery through handoff
  • Drive governed adoption of the company Duo Agent Platform, resolving blockers around governance, security and compliance
  • Turn field findings into reference architectures, documentation and product improvements
  • Write technical content such as whitepapers, webinars and strategy memos

What they ask for

  • Technical standards and contribution discipline of a Staff-level product engineer
  • Ability to work directly with strategic customers on urgent, ambiguous technical problems
  • Knowledge of CI/CD, Git, API automation and cloud environments
  • Based in the EMEA region (the role is EMEA only)

This is our own short reading of the posting. The full description, and anything that has changed since, is on the employer's careers page behind the apply button.

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