Global CRM & Lifecycle Marketing Manager

Employer shown to signed-in membersEurope, AfricaSeniorLifecycle & Email

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The role

The company, a multi-regulated CFD broker founded in Australia, is hiring a full-time remote Global CRM & Lifecycle Marketing Manager reporting to the CMO. You will build and run email and WhatsApp journeys in Salesforce Marketing Cloud, from lead to first trade.

What you will do

  • Design, build and improve automated journeys for Lead, Registration, First Time Deposit and First Time Trade stages
  • Manage audience segmentation, entry and suppression logic
  • Build, QA and send email campaigns and own templates for regional localisation
  • Run WhatsApp marketing from opt-in and template approval to frequency management
  • Test messaging, timing, channels and offers, and report on funnel conversion
  • Build regulatory requirements into journeys with Compliance

What they ask for

  • Demonstrable hands-on experience building multi-step journeys in Salesforce Marketing Cloud
  • Practical use of Journey Builder, Automation Studio, Email Studio, Content Builder, Data Extensions and SQL
  • Experience running WhatsApp as a marketing channel; email-only is not enough
  • Track record of owning conversion performance with measurable results
  • Knowledge of deliverability, consent and data protection across jurisdictions
  • Fluent English, written and spoken

What they offer

  • Training budget and continuous development
  • Competitive pay with regular salary reviews
  • Performance-based incentive schemes
  • High level of autonomy

This is our own short reading of the posting. The full description, and anything that has changed since, is on the employer's careers page behind the apply button.

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