Specialty
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The role
The company is recruiting an administrative assistant for a Colorado roofing contractor completing about three roofs a week. It is a phone-heavy, customer-facing role that runs permits, insurance supplements, invoicing and files. Near-native spoken English is essential.
What you will do
- Answer calls and emails and talk to homeowners, vendors, insurers and inspectors
- Follow up new leads and help schedule inspections and appointments
- Apply for permits across about 20 Colorado municipalities and track inspections
- Track insurance supplements, prepare invoices and chase unpaid balances
- Prepare completion certificates and register manufacturer and 5-year warranties
- Keep CRM and Google Drive records organised, track subcontractor paperwork and write SOPs
What they ask for
- Prior experience in administration, operations, customer service or coordination
- Native or near-native spoken English and strong written English
- Strong phone skills and confidence making outbound calls
- Strong computer literacy
- Excellent organisation, time management and attention to detail
- Ownership mindset: able to work independently and improve processes
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