Specialty
Must have
Nice to have
The role
SupportYourApp, a support outsourcing firm, is hiring a Technical Support Consultant for VPN and networking customers, placed with its clients. Helps customers set up and troubleshoot secure access. Fully remote, for people in Argentina, Colombia, Kenya or Moldova.
What they ask for
- Networking knowledge: IPsec, DNS, packet tracing, firewalls
- VPN protocols such as OpenVPN, IKEv2, WireGuard
- Reading log files to find root causes
- Windows, Linux, macOS, Android, iOS
- Fluent English
- PC with 8 GB RAM and 50/40 Mbps internet
What they offer
- Compensation in USD
- No time-tracking requirements
This is our own short reading of the posting. The full description, and anything that has changed since, is on SupportYourApp's careers page behind the apply button.
