Specialty
The role
TechOp Solutions is hiring remote call center representatives to answer calls and file reports for a government client. The listing is in the United States and requires a background check.
What you will do
- Answer and track incoming calls
- Interview callers and record details in government systems
- Research databases and open sources
- Route and escalate calls
What they ask for
- 3+ years of call center experience
- High school diploma or equivalent
- Microsoft 365, especially Word
- Telephony systems and CRMs
- Handling sensitive information
- Pass a government security background check
This is our own short reading of the posting. The full description, and anything that has changed since, is on TechOp Solutions International's careers page behind the apply button.
