Specialty
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The role
TechOp Solutions is hiring remote call center representatives to answer calls and file reports for a government client. The listing is in the United States and requires a background check.
What you will do
- Answer and track incoming calls
- Interview callers and record details in government systems
- Research databases and open sources
- Route and escalate calls
What they ask for
- 3+ years of call center experience
- High school diploma or equivalent
- Microsoft 365, especially Word
- Telephony systems and CRMs
- Handling sensitive information
- Pass a government security background check
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