Specialty
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The role
The company is hiring a Staff Software Engineer for the Agent Engagement and Experience team, which builds platforms used by customer service and compliance (KYC) agents. The company is remote-first, with quarterly in-person working sessions.
What you will do
- Architect and deliver distributed backend systems and infrastructure components using Go, gRPC, TypeScript and React
- Set technical direction and roadmaps with engineering management and stakeholders
- Build and scale reliable services for agent workflows and compliance processes, from design to production
- Mentor engineers on design, coding standards, testing and operations
- Work with teams across multiple time zones to find platform improvements
What they ask for
- 8+ years of software engineering, delivering distributed systems
- Deep Go experience building high-traffic backend services
- Experience with gRPC, GraphQL, Kafka or MQ, and SQL or NoSQL databases
- Hands-on with AWS, Kubernetes, Terraform and CI/CD
- Knowledge of rate limiting, caching, load balancing, circuit breakers and observability
- Track record leading projects and influencing architecture without direct authority
- Responsible use of generative AI with human oversight
What they offer
- Equity and bonus eligibility
- Medical, dental, vision and 401(k)
- Quarterly in-person team sessions
This is our own short reading of the posting. The full description, and anything that has changed since, is on the employer's careers page behind the apply button.