ACEP Support Representative (Customer Service, Remote)

Employer shown to signed-in membersNorth AmericaEntry Level1+ years experiencePhone Support

Specialty

Phone Support

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The role

The company, a preneed insurance company, is hiring a remote ACEP Support Representative to answer RSVP calls for its community education events. The job is full time, with a 6am Pacific start five days a week including Saturday and Sunday.

What you will do

  • Answer incoming RSVP calls from people interested in community education events
  • Maintain the RSVP process so each event is organized
  • Communicate by phone, email and chat
  • Take direction from team members, balance priorities and flag problems early

What they ask for

  • 1-2 years of administrative or customer service experience, or an undergraduate degree
  • Proficiency in Microsoft Office, Google Drive, Zoom and ADP
  • Clear, empathetic communication and polished writing
  • Strong task management and timely flagging of problems
  • Full-time 40 hours a week, 8-hour days, 6am PST start, five days including Saturday and Sunday

What they offer

  • Work from home
  • Hourly pay plus company bonuses
  • 18 days PTO and two paid weeks of parental leave
  • Health, dental and vision benefits
  • 401k with company match and $10,000 life insurance

This is our own short reading of the posting. The full description, and anything that has changed since, is on the employer's careers page behind the apply button.

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