Customer Service Representative (Work from Home)

Employer shown to signed-in membersNorth AmericaEntry LevelPhone Support

Specialty

Phone Support

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The role

The company, a bone health supplement company, is hiring work-from-home customer service representatives called Bone Health Consultants. They answer customer questions by phone and email, process orders and help customers understand DEXA scan results. The support centre runs seven days a week.

What you will do

  • Answer customer questions about products and bone health
  • Support customers by email and phone
  • Process orders and returns
  • Help customers understand the results of their DEXA bone scans
  • Update customer records, process accounts and file documents

What they ask for

  • Solid customer service background
  • Interest in natural health and strong rapport-building skills
  • Organised, able to multitask and open to feedback
  • Available for a fixed five-day schedule including one weekend day
  • Willing to submit a resume and a cover letter answering set questions

What they offer

  • Starting salary of 55,000 dollars with room to grow as training targets are met
  • Healthcare package
  • Monthly team events and remote team building
  • Flexible statutory holidays with option to bank days
  • Training, coaching and professional development support

This is our own short reading of the posting. The full description, and anything that has changed since, is on the employer's careers page behind the apply button.

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