Specialty
The role
Customer.io, a customer messaging platform used by over 9,000 companies, is hiring a Senior Software Engineer for product work with AI. The role builds full-stack features in Go, React and Ember for key customer workflows.
What you will do
- Build full-stack features in Go, React and Ember that power customer workflows
- Turn ideas into shipped customer value with teammates
- Share progress and knowledge through short videos, writing and mentorship
- Take part in an on-call rotation as required
- Help systems scale with more customers, messages and use cases
- Use AI agents for multi-file changes by scoping work, writing prompts and verifying output
What they ask for
- 7+ years building and scaling backend services and product-facing features
- Fluency in TypeScript, React or similar, and a statically typed backend language such as Go
- Care for frontend polish, backend performance and customer experience
- Proficiency with APIs, relational databases and writing testable, performant code
- Bias for action and ownership of technical decisions
What they offer
- 100% coverage of medical, dental, vision, mental health and supplemental insurance premiums
- 16 weeks paid parental leave
- Unlimited PTO
- Stipends for remote work and wellness
- Professional development budget
This is our own short reading of the posting. The full description, and anything that has changed since, is on Customer.io's careers page behind the apply button.

