Medical Virtual Assistant

NeoWorkAsiaEntry Level1+ years experienceMedical Virtual Assistant

The role

NeoWork, a staffing partner for US companies, is hiring medical virtual assistants to handle front-office work for US healthcare practices. The role is remote for candidates in the Philippines working US business hours.

What you will do

  • Make and take patient calls for scheduling and reminders
  • Verify insurance eligibility and support pre-authorizations
  • Process intake forms and update EHR records
  • Coordinate referrals and follow-ups

What they ask for

  • 1+ year in a medical office, healthcare call centre or patient services role
  • Excellent spoken and written English with a calm phone manner
  • Familiarity with medical terminology
  • Experience with EHR or practice management systems
  • Available during US business hours
  • Based in the Philippines with a reliable home office

What they offer

  • HMO health coverage
  • Paid time off
  • Mental health and birthday leave
  • Gym allowance

This is our own short reading of the posting. The full description, and anything that has changed since, is on NeoWork's careers page behind the apply button.

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