Specialty
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The role
The company is recruiting a remote customer support specialist for Deadlast, handling email support, order questions and data entry for an online store. Candidates in the listed Latin American countries and the Philippines can apply.
What you will do
- Answer customer emails about orders, shipping and products
- Review orders in Shopify and flag discrepancies
- Enter and verify data in internal systems and spreadsheets
- Keep records of inquiries and resolutions
What they ask for
- Strong written English
- Strong attention to detail and data accuracy
- Ability to handle several inquiries and work independently
- Schedule 7:00 AM-3:00 PM Mountain Time
- Shopify and ecommerce support experience preferred
What they offer
- Full-time preferred
- Remote work
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