Specialty
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The role
The company, a B-Corp outsourcing company, is hiring tier 1 technical support advocates to troubleshoot software and hardware issues for users. Remote for applicants in Mexico or the Philippines.
What you will do
- Resolve technical support tickets
- Install and repair hardware and software
- Test new programs for compatibility
- Train users on new software
What they ask for
- 2 years of technical support, preferably email and chat
- Available US business hours and weekends
- Intermediate knowledge of web and mobile apps
- Native or near-native English
This is our own short reading of the posting. The full description, and anything that has changed since, is on the employer's careers page behind the apply button.