Specialty
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The role
The company is hiring contract Site Reliability Engineers for a 24/7 incident response rotation supporting a production platform for a key client. Engineers triage and stabilize infrastructure incidents and escalate application issues. It is an hourly contractor role with weekday and weekend coverage.
What you will do
- Act as first responder for P1/P2 production incidents and stabilize at the infrastructure level
- Diagnose failures mainly from Kubernetes, RabbitMQ and Postgres logs and locate the component
- Fix infrastructure-level issues yourself and escalate application issues with clear context
- Join an on-call rotation including off-hours coverage
- Report incident status to stakeholders and hand off cleanly
What they ask for
- Hands-on Kubernetes, RabbitMQ and PostgreSQL experience in an enterprise setting, ideally financial services
- Strong working knowledge of Azure; GCP or AWS familiarity is a plus
- Ability to diagnose an unfamiliar system mainly from its logs
- Experience troubleshooting production systems under time pressure with sound escalation judgment
- Clear, calm communication during live incidents
- 10+ hours per week in business hours plus alternate-weekend coverage of 8 hours each day (about 72+ hours per month)
What they offer
- Hourly contract role
- Not eligible for bonus or equity
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