Specialty
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The role
The company is hiring a Staff Software Engineer (SRE) to improve the reliability of Grafana Cloud's Mimir, Loki, Tempo and Pyroscope databases for its highest-SLA customers. The role is remote, for candidates from the UK, Sweden, Spain or Germany.
What you will do
- Own production reliability for high-SLA and complex customer environments, embedded in product engineering squads
- Define and evolve per-tenant SLOs and reduce SLO burn to prevent repeat incidents
- Act as a primary escalation point and on-call, and lead customer-impacting incident response and post-incident reviews
- Build automation to remove toil and improve alert quality
- Contribute to design docs and code reviews, and influence feature design for scalability and operability
What they ask for
- 8+ years of engineering experience, 4+ in SRE, customer reliability or production engineering
- Strong Kubernetes experience on AWS, GCP or Azure, and infrastructure-as-code tools such as Helm, Terraform or Jsonnet
- Experience operating multi-tenant systems in production and designing SLOs
- Experience with a programming language such as Go, Python or Java
- Knowledge of Linux internals, networking, cloud storage and scaling
- Experience with blame-free incident response and writing post-incident reviews
- Technical leadership and mentoring experience
What they offer
- Company-funded usage budget for AI coding assistants
- Fully remote role
This is our own short reading of the posting. The full description, and anything that has changed since, is on the employer's careers page behind the apply button.