Specialty
Languages and tools
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The role
DATAMARK, a business process outsourcing company, is seeking a customer service agent who works as a bilingual interpreter for clients and their customers, determining language needs, entering data and transferring calls. The posting lists work from home.
What you will do
- Determine the language needs of each caller
- Enter customer information into systems
- Access the right databases
- Transfer calls quickly to the appropriate staff member
- Provide additional assistance when needed
What they ask for
- Excellent customer service, communication and interpersonal skills
- Able to enter and access information on a computer while serving customers
- Excellent keyboarding skills
- Professional, accurate and fast
- Excellent command of English; the listing states no other language skills are required
What they offer
- Private health insurance
- Paid time off
- Work from home
- Performance bonus
This is our own short reading of the posting. The full description, and anything that has changed since, is on the employer's careers page behind the apply button.