Specialty
Who is hiring is shown to signed-in users. Create a free account to see the employer and apply.
The role
The company is hiring a bilingual English and Spanish virtual medical receptionist for a busy U.S. medical practice. The full-time contractor handles patient calls, scheduling, insurance verification, prior authorizations and refill coordination, on Central Time hours.
What you will do
- Handle high-volume inbound and outbound patient calls in English and Spanish and document them in Tebra
- Schedule and reschedule appointments and follow up to reduce no-shows
- Submit and track prior authorizations with insurance carriers
- Verify eligibility, copays, deductibles and referral requirements
- Receive and route medication refill requests without making clinical decisions
- Follow up with patients and update demographics and records
What they ask for
- 2+ years supporting a U.S.-based medical practice
- Medical receptionist, front desk or patient coordinator experience
- Bilingual English and Spanish
- Strong inbound and outbound phone experience
- Experience with scheduling, insurance verification and prior authorizations
- Strong understanding of HIPAA and patient confidentiality
- Able to work independently remotely
- Schedule Mon-Thu 8-5 CST, Fri 8-12 CST, one Saturday a month; Tebra experience preferred
What they offer
- Full-time contractor position, 40 hours per week
- Negotiable pay rate based on skills and experience
- Long-term opportunity
This is our own short reading of the posting. The full description, and anything that has changed since, is on the employer's careers page behind the apply button.