Specialty
The role
Sanity, a content operating system company, is hiring a Senior Support Engineer to resolve complex technical issues for enterprise customers. The role is remote in the United States or Canada on West Coast (Pacific) time.
What you will do
- Own and resolve complex enterprise customer issues
- Lead investigations during high-severity incidents
- Write reproductions, code snippets and issue reports
- Improve documentation and self-serve resources
- Mentor other support engineers
What they ask for
- 4+ years in developer support or engineering roles
- Strong debugging of JavaScript/TypeScript web apps such as Next.js
- Based on the West Coast (Pacific time) in North America
- Paid on-call rotation for high-severity incidents
What they offer
- Stock options
- Paid on-call rotation
This is our own short reading of the posting. The full description, and anything that has changed since, is on Sanity's careers page behind the apply button.
