Specialty
The role
Staffing for Doctors is looking for a bilingual remote front desk medical assistant for a US medical practice. The role covers patient calls, scheduling, insurance verification and prior authorizations. Full-time contractor position of 40 hours a week on US time zones, Monday to Friday.
What you will do
- Handle high volumes of inbound and outbound patient calls for scheduling and follow-ups
- Verify coverage, eligibility, co-pays and deductibles across Medicare, Medicaid and commercial payers
- Process, submit and track prior authorization requests
- Update EMR systems with patient demographics and chart notes
- Collect registration details, history forms and consents at intake
- Rebook cancellations and follow up on no-shows
What they ask for
- At least 2 years in a US healthcare practice in a patient-facing admin or front desk role
- Proficiency in EMR platforms such as AthenaHealth, eClinicalWorks or NextGen
- Bilingual in English and Spanish, written and verbal
- Strong knowledge of US insurance verification, payer portals and prior authorization workflows
- Organised, detail-oriented and self-motivated in a remote setting
- Available 40 hours a week, Monday to Friday, on US time zones
What they offer
- Full-time contractor position
This is our own short reading of the posting. The full description, and anything that has changed since, is on Staffing for Doctors's careers page behind the apply button.
