(fluent English) Customer Support Consultant, hospitality (remote)

Employer shown to signed-in membersAfricaEntry LevelCustomer Support

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The role

The company, a support outsourcing company, is hiring remote Customer Support Consultants for a hospitality client. Candidates in South Africa, Kenya or Tunisia will help customers by phone, chat and email.

What you will do

  • Support customers by phone, chat and email
  • Handle customer data securely
  • Meet KPIs and work with developers on issues

What they ask for

  • C1 English, spoken and written
  • At least 6 months in customer support
  • Travel industry experience
  • Computer with 8GB RAM and internet of 50 Mbps down, 40 Mbps up
  • Hospitality or logistics experience is a plus

What they offer

  • Flexible schedule
  • Fully remote
  • Compensation in USD
  • No time tracking

This is our own short reading of the posting. The full description, and anything that has changed since, is on the employer's careers page behind the apply button.

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