Specialty
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The role
The company is hiring a Software Support Engineer to resolve complex customer problems across Ubuntu, kernel, Ceph, OpenStack and Kubernetes, including bug fixes sent upstream. It is a remote role with teams in all time zones.
What you will do
- Resolve complex customer problems involving Ubuntu, kernel, Ceph, OpenStack, Kubernetes and other open source software.
- Work closely with the company's Field, Support and product engineering teams.
- Develop bug fixes and backport patches, and work with upstream projects to get them included.
- Review code written by other engineers.
- Join discussions to improve processes, tools and documentation.
- Travel internationally up to 10% of work time for meetings and events.
What they ask for
- Experience with Linux and open source software.
- Experience with at least one of Python, Go, C or C++ on Linux.
- Background in Computer Science, STEM or similar, with a strong academic record.
- Drive to learn unfamiliar technology and dig into difficult issues.
- Willing to travel up to 4 times a year for internal events.
- Clear technical communication.
- Nice to have: Kubernetes, OpenStack, Ceph, QEMU/KVM, Debian packaging or distributed systems.
What they offer
- Performance-driven annual bonus
- Learning and development budget of USD 2,000 per year
- Annual compensation review and recognition rewards
- Annual holiday leave and maternity and paternity leave
- Employee assistance program and wellness platform
- Twice-yearly in-person team sprints
This is our own short reading of the posting. The full description, and anything that has changed since, is on the employer's careers page behind the apply button.