Sustaining Operations Engineer

Employer shown to signed-in membersWorldwideMid LevelSupport Engineering

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The role

The company is hiring a Sustaining Operations Engineer to be the final escalation point for hard operational problems in Ubuntu, OpenStack, Ceph and Kubernetes. The work needs deep debugging above the kernel. Globally remote with a weekend rotation.

What you will do

  • Resolve complex customer problems involving Ubuntu, OpenStack, Ceph and Kubernetes
  • Debug issues, propose workarounds and work with engineers on patches
  • Work with field, support and product engineering teams
  • Take part in upstream communities
  • Serve as final escalation for operational issues
  • Take part in a regular weekend working rotation

What they ask for

  • Professional experience troubleshooting advanced Linux problems
  • Very strong experience with Linux, LXD, OpenStack, Ceph or Kubernetes
  • Debugging experience in Python, Go, C or C++ on Linux
  • Comfort with tools such as gdb, pdb and tcpdump
  • Familiarity with git
  • Background in computer science, STEM or similar
  • Willing to travel up to four times a year

What they offer

  • Fully distributed work, with in-person team sprints or company events
  • Personal learning and development budget of USD 2,000 per year
  • Annual compensation review and a performance-driven annual bonus
  • Recognition rewards
  • Annual holiday leave plus maternity and paternity leave
  • Employee assistance programme

This is our own short reading of the posting. The full description, and anything that has changed since, is on the employer's careers page behind the apply button.

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