Staff/Senior Software Engineer, Voice AI Platform

ToastNorth AmericaLead8+ years experienceSoftware Engineering

The role

Toast, a restaurant technology platform, is hiring a Staff/Senior Software Engineer for its Voice AI Platform team. The work is greenfield and open to US remote, or hybrid in Boston or New York.

What you will do

  • Design, build and run resilient backend services and core components for the Voice AI platform
  • Lead complex cross-team projects from design through production
  • Make architecture decisions and define patterns that reduce complexity for dependent teams
  • Build integrations with AI platforms and internal Toast systems
  • Set up observability, monitoring and evaluation for AI-powered systems using production data
  • Mentor engineers through code and design reviews

What they ask for

  • 8+ years with object-oriented languages such as Java or Kotlin
  • Bachelor's degree in computer science or a related field
  • Experience shipping AI-integrated features, including LLM nondeterminism, evaluation and cost management
  • Experience owning mission-critical production services long term
  • Track record leading multi-person, multi-team projects
  • Deep knowledge of distributed systems, scalability and reliability
  • Basic frontend familiarity; daily use of AI coding tools
  • Voice or conversational AI experience is a plus

What they offer

  • Equity and bonus eligibility alongside base salary
  • Benefits package described on the company careers site

This is our own short reading of the posting. The full description, and anything that has changed since, is on Toast's careers page behind the apply button.

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