Technical Support Advocate T1

BoldrLatin America, AsiaMid Level2+ years experienceTechnical Support

The role

Boldr, a B-Corp outsourcing company, is hiring tier 1 technical support advocates to troubleshoot software and hardware issues for users. Remote for applicants in Mexico or the Philippines.

What you will do

  • Resolve technical support tickets
  • Install and repair hardware and software
  • Test new programs for compatibility
  • Train users on new software

What they ask for

  • 2 years of technical support, preferably email and chat
  • Available US business hours and weekends
  • Intermediate knowledge of web and mobile apps
  • Native or near-native English

This is our own short reading of the posting. The full description, and anything that has changed since, is on Boldr's careers page behind the apply button.

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