Specialty
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The role
The company is hiring technical support consultants for a four-month remote engagement, with a chance to continue, helping a smart lighting client's customers by email and chat. Applicants in the listed cities in Argentina, Brazil, Serbia, South Africa, Morocco and Tunisia can apply.
What you will do
- Provide technical support by email and chat
- Diagnose app, connectivity and setup issues
- Document interactions and escalate complex cases
What they ask for
- C1 English, spoken and written
- At least 1 year in technical customer support
- Strong troubleshooting skills
- Computer with at least 8 GB RAM and 50/40 Mbps internet
What they offer
- 4-month engagement with possible extension
- Flexible schedule
- Fully remote
- Pay in USD
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