Specialty
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The role
The company is hiring for a client, a healthcare automation platform, a customer support and relationship manager who is customers' first contact for questions, onboarding and training. The role is fully remote in South Africa on UK business hours.
What you will do
- Answer customer questions as the first point of contact
- Onboard and train clients on the platform
- Gather customer feedback for internal teams
- Report on satisfaction and support tickets
What they ask for
- Experience in customer relationship management or customer support
- Familiarity with CRM and ticketing tools
- Works UK business hours
- SaaS or healthcare tech background preferred
What they offer
- Fully remote
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