Medical Virtual Assistant - Lab Results & Patient Coordination

Employer shown to signed-in membersLatin America, AsiaMid LevelMedical Administration

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The role

A primary care practice with three locations on Long Island, New York, is hiring a full-time remote medical virtual assistant through its staffing partner. The role follows up on lab and imaging results with patients, schedules visits and documents in the EHR.

What you will do

  • Contact patients by phone to relay provider-reviewed lab and imaging results and instructions.
  • Schedule follow-up appointments, testing and referrals as directed by providers.
  • Document patient interactions and follow-up actions in AdvancedMD.
  • Escalate clinical questions or unclear instructions to providers.
  • Avoid diagnosing or giving medical advice.

What they ask for

  • Medical assistant or similar clinical administrative experience is required.
  • Experience communicating lab or imaging results by phone and documenting in an EHR.
  • Experience with scheduling and patient coordination.
  • Clear spoken and written English; Spanish is a plus.
  • Work 9:00 AM to 6:00 PM Eastern, Monday to Friday.
  • NBI or local police clearance before onboarding.
  • Computer, 25 Mbps internet, noise-canceling headset, webcam and a quiet workspace.

What they offer

  • Full-time remote work; pay is hourly.
  • HR and contractor support team.
  • HIPAA and cybersecurity training provided.
  • Optional VPN license on request.

This is our own short reading of the posting. The full description, and anything that has changed since, is on the employer's careers page behind the apply button.

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