Specialty
Who is hiring is shown to signed-in users. Create a free account to see the employer and apply.
The role
The company is hiring a part-time medical virtual assistant (20 hours a week, Central Time) for a psychiatric and addiction care practice in Missouri. Prior authorization is the top priority, alongside calls and EHR administration. Philippines-based candidates are preferred.
What you will do
- Process and follow up on prior authorization requests, mainly for medications
- Coordinate with insurers and pharmacies and track request statuses
- Handle inbound and outbound calls from patients, pharmacies and insurers
- Schedule appointments, manage email, referrals and faxes
- Respond to patient messages in Charm EHR and keep patient records accurate
What they ask for
- Hands-on prior authorization experience
- Experience in behavioral health, mental health or general healthcare
- Strong inbound and outbound call handling
- Experience with scheduling, email management and referrals
- Excellent written and verbal English
- HIPAA training or certification
- Available for 20 hours a week in Central Time (Mon, Tue and Fri)
- NBI and/or police clearance, noise-canceling headset, webcam and 25 Mbps internet
What they offer
- HIPAA and cybersecurity training and certification provided
- Optional VPN access
- Dedicated HR and contractor support team
- US holidays off as approved by the client
- Optional performance-based incentives
This is our own short reading of the posting. The full description, and anything that has changed since, is on the employer's careers page behind the apply button.