Specialty
Who is hiring is shown to signed-in users. Create a free account to see the employer and apply.
The role
The company is hiring a part-time medical virtual assistant for a behavioral health and counseling practice. The job covers new patient inquiries, intake scheduling, paperwork follow-up, copay collection and inbox management, for 20 hours a week on Eastern Time.
What you will do
- Handle new patient inquiries by email and coordinate intake scheduling
- Check new patient paperwork and chase missing or incomplete forms
- Follow up on copays and declined or denied card payments
- Manage the administrative inbox, send faxes and return voicemails
- Coordinate with the external biller on insurance verification and paperwork
What they ask for
- Experience with patient intake and scheduling
- Experience managing an administrative email inbox
- Detail-oriented tracking of patient paperwork
- Comfortable coordinating insurance documentation with an external biller
- Behavioral health or healthcare admin experience and TherapyNotes strongly preferred
- Clear professional English
- 20 hours a week, Monday to Friday, Eastern Time; mornings and afternoons, e.g. 9-11 AM and 2-4 PM
- NBI or police clearance before onboarding; 25 Mbps internet, headset and webcam
What they offer
- Dedicated HR and contractor support team
- Optional VPN license on request
- HIPAA and cybersecurity training and certification provided
- VA performance training
- Client-approved U.S. holidays off
This is our own short reading of the posting. The full description, and anything that has changed since, is on the employer's careers page behind the apply button.